Privacy Policy – Conacoolnie Electronics Store

Effective Date: February 26, 2025.

At Conacoolnie, we are dedicated to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or make a purchase. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect both personal and non-personal information to enhance your shopping experience, process your orders, and improve our services.

a. Personal Information

When you make a purchase or create an account with us, we collect the following personal information:

  • Full name
  • Email address
  • Billing address
  • Shipping address
  • Phone number
  • Payment details (credit card information, PayPal, etc.)

b. Non-Personal Information

We also collect non-personal data to improve our website and your browsing experience, such as:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Time spent on our website

c. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience and analyze user interactions. Cookies help us remember your preferences, keep items in your shopping cart, and personalize your experience on our site.

You can control the use of cookies by adjusting your browser settings. However, disabling cookies may affect your ability to use some features of our website.

2. How We Use Your Information

We use your information for several purposes, including:

  • Order Processing: To fulfill your orders, process payments, and arrange for shipping and delivery.
  • Customer Service: To respond to your inquiries, provide support, and resolve any issues.
  • Communication: To send order confirmations, shipping updates, promotional emails, newsletters, and other relevant information. You can opt out of marketing communications at any time.
  • Website Improvements: To improve the functionality of our website and offer personalized experiences based on your preferences and browsing behavior.
  • Security: To protect your personal information, prevent fraud, and ensure the security of our website.

3. How We Share Your Information

Conacoolnie does not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers to perform functions such as:

  • Payment Processing: We use third-party payment processors to handle credit card transactions and other payment methods.
  • Shipping and Delivery: We may share your shipping information with shipping carriers to deliver your orders.
  • Marketing: We may share your information with marketing partners or platforms for advertising purposes, but only after obtaining your consent.

We may also disclose your information in the following situations:

  • Legal Compliance: If required by law or to comply with legal processes such as subpoenas, court orders, or government investigations.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We employ various security measures to protect your personal information from unauthorized access or disclosure, including:

  • Encryption: We use SSL (Secure Socket Layer) encryption technology to secure sensitive data during transactions.
  • Access Control: We limit access to personal information to authorized personnel who need it to perform their duties.
  • Regular Audits: We regularly review our security practices to ensure the protection of your data.

While we take steps to protect your information, please note that no method of data transmission over the internet is 100% secure. We cannot guarantee the complete security of your data.

5. Your Data Rights

You have certain rights regarding the personal information we hold about you:

  • Access: You can request a copy of your personal data held by us.
  • Correction: You can update or correct any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information, subject to any legal obligations to retain data.
  • Opt-out: You can opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails.

To exercise any of these rights, please contact us at info@conacoolnie.com or call (276) 728-3199.

6. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their practices. We recommend that you review the privacy policies of any third-party websites before sharing any personal information with them.

7. Children’s Privacy

We do not knowingly collect or solicit personal information from anyone under the age of 13. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on our website with an updated “Effective Date.” We encourage you to periodically review this policy to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us:

  • Email: info@conacoolnie.com
  • Phone: (276) 728-3199
  • Address: 971 Cascade Trl, Fancy Gap, Virginia, United States, 24328

We appreciate your trust in Conacoolnie and are committed to maintaining the confidentiality and security of your personal data. Thank you for choosing us for your electronic shopping needs.