Sales Policy – Conacoolnie Electronics Store
Effective Date: February 26, 2025.
At Conacoolnie, we are dedicated to providing our customers with a seamless and enjoyable shopping experience when purchasing premium electronics. Our Sales Policy outlines the terms and conditions for purchasing products from our website. By placing an order with Conacoolnie, you agree to the following terms.
1. Product Availability
We strive to ensure that all products available on our website are in stock and ready for purchase. However, due to the nature of our business and the high demand for some products, there may be instances when a product is temporarily out of stock or discontinued. In such cases, we will notify you as soon as possible and offer alternatives or issue a refund if necessary.
2. Pricing
Prices for all products are displayed in USD and are subject to change without notice. While we make every effort to ensure the accuracy of pricing on our website, we reserve the right to correct any errors in pricing. If an incorrect price is displayed at the time of your purchase, we will notify you of the discrepancy, and you will have the option to either accept the corrected price or cancel your order.
Sales Tax: Sales tax is applicable to orders shipped to certain states in the U.S., in accordance with state tax laws. The applicable sales tax will be added to your order at checkout based on your shipping address.
3. Order Confirmation
Once you place an order on our website, you will receive an order confirmation email detailing your purchase. This email serves as a receipt and confirmation that we have received your order. Please note that the order confirmation does not indicate that the items are available or that the order is final. It is an acknowledgment that we are processing your request.
A shipping confirmation email with tracking details will follow once your order has been processed and dispatched.
4. Payment Methods
We accept the following payment methods:
- Credit/Debit Cards: Visa, MasterCard, American Express, Discover
- PayPal
- Other Payment Methods: We may offer additional payment methods such as Apple Pay, Google Pay, or financing options depending on availability.
Payment Authorization: By placing an order, you authorize Conacoolnie to process your payment using the selected payment method. All transactions are subject to verification and approval. If there are any issues with processing your payment, we will contact you for clarification.
5. Order Cancellation
If you wish to cancel an order, please contact us immediately at info@conacoolnie.com or call us at (276) 728-3199. Once an order has been shipped, it cannot be canceled.
If your order has not yet been processed or dispatched, we will do our best to accommodate your cancellation request. However, due to the fast-paced nature of our shipping system, we cannot guarantee cancellations after the order has been confirmed.
6. Shipping and Delivery
Our Shipping Policy outlines the different shipping methods and delivery times available to you. Shipping costs are calculated based on your delivery address and the weight of the items ordered. Please ensure that your shipping information is correct, as we are not responsible for delays or non-delivery caused by inaccurate addresses.
Please refer to our Shipping Policy for detailed information on delivery timeframes, shipping costs, and available options.
7. Returns and Refunds
We want you to be completely satisfied with your purchase. If you are not happy with your order, you can return the products according to our Refund and Returns Policy. Please review the terms of our return policy for detailed information about how to return products and the associated conditions.
8. Product Warranty
Most of the products sold at Conacoolnie come with a manufacturer warranty. This warranty varies by product and manufacturer. Please refer to the warranty information provided with the product or visit the manufacturer’s website for specific warranty details.
If you experience any issues with a product that is still under warranty, please contact us at info@conacoolnie.com for assistance with the warranty claim process.
9. Special Offers and Discounts
We may offer special discounts, promotions, or sale events from time to time. These offers may have specific terms and conditions, including expiration dates, product exclusions, and minimum purchase requirements. Be sure to review the terms for each offer before making a purchase.
Discount Codes: If you have received a discount code, enter it during checkout to apply the discount to your order. Only one discount code can be applied per order unless otherwise stated.
10. Changes to the Sales Policy
Conacoolnie reserves the right to update or modify this Sales Policy at any time, without prior notice. Any changes will be posted on our website with an updated effective date. By continuing to use our services after any changes to this policy, you agree to be bound by the updated terms.
11. Customer Service
Our customer service team is available to assist you with any questions or concerns regarding your purchase. You can contact us via:
- Email: info@conacoolnie.com
- Phone: (276) 728-3199
We are here to help ensure that your shopping experience with Conacoolnie is smooth and enjoyable.
12. Limitation of Liability
Conacoolnie is not liable for any damages, including indirect, incidental, special, or consequential damages, arising out of the use of our products or services. Our liability is limited to the amount paid by the customer for the product purchased.
Thank you for choosing Conacoolnie as your trusted source for premium electronics. We are committed to providing you with the best products, customer service, and shopping experience. If you have any questions regarding this Sales Policy, please feel free to reach out to us at info@conacoolnie.com or call (276) 728-3199.
We appreciate your business and look forward to serving you again soon!